Privacy Policy

1. Personal information we collect

When we refer to “personal information”, we mean information that identifies you or could reasonably be linked to you.

This does not include anonymous or de-identified data.

Depending on how you interact with our website, we may collect:

• Contact details — name, email address, phone number, billing and shipping address

• Payment information — payment method, transaction details and confirmation (processed securely via third-party providers)

• Account information — login details, preferences and settings (if applicable)

• Transaction data — products viewed, added to cart, purchased, returned or exchanged

• Communications — messages, enquiries, or support requests

• Device & technical data — IP address, browser type, cookies, and device identifiers

• Usage data — how you interact with our website, including pages visited and actions taken

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information in a few different ways:

• Directly from you — when you place an order, contact us, or create an account

• Automatically — through cookies, analytics tools, and your interaction with our website

• From service providers — such as Shopify, payment processors, and delivery partners who help us operate our store

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfil your orders

• Provide customer support

• Communicate with you about your orders or enquiries

• Improve our website, products, and services

• Send marketing communications (you can opt out anytime)

• Detect and prevent fraud or misuse

4. SHOPIFY & THIRD-PARTY SERVICES

Our store is hosted on Shopify Inc., which provides the eCommerce platform we use to sell our products.

We use trusted third-party providers to operate our business, including:

• Payment processors (e.g. Stripe, PayPal)

• Shipping and fulfilment providers

• Analytics and marketing tools

These providers may process your personal information in accordance with their own privacy policies.

We do not store your full payment details.

5. DISCLOSURE OF PERSONAL INFORMATION

We may share your personal information where necessary to operate our business and provide our services.

This may include:

• Service providers — such as Shopify, payment processors, delivery partners, and technology providers who help us run our store

• Marketing and analytics providers — to improve our website and show relevant advertising

• Legal or regulatory authorities — where required to comply with applicable laws or protect our rights

We only share information where necessary and do not sell your personal information.

6. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

7. COOKIES & TRACKING

We use cookies and similar technologies to:

• Improve website functionality

• Analyse site traffic and performance

• Provide relevant marketing and advertising

You can manage or disable cookies through your browser settings.

8. DATA SECURITY

We take reasonable steps to protect your personal information.

However, no system is completely secure. You provide information at your own risk, and we recommend not sharing sensitive information through unsecured channels.

9. YOUR RIGHTS (AUSTRALIA)

Under Australian privacy laws, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

To make a request, contact us using the details below.

10. DATA RETENTION

We retain your information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce our policies

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

12. CONTACT US

If you have any questions or requests regarding your privacy, please contact:

Brick Light District
📧 sales@bricklightdistrict.com.au
🌐 https://www.bricklightdistrict.com.au